How to Change Mobile Number in GST Portal?

In India, the Goods and Services Tax (GST) was implemented on July 1, 2017. Prior to the implementation of GST, states and the central government had the ability to collect individual taxes. The implementation of the Goods and Services Tax in India aimed to reduce the various indirect taxes on the consumption of goods and services. GST is considered a major advancement in the field of indirect tax changes in India, as indicated by its slogan, ‘One Nation, One Tax.’.

What is Goods and Service Tax (GST)?

GST, which means Goods and Services Tax, is a type of indirect tax levied in India on the provision of goods and services. A goods and services tax (GST) is levied on the precise value added at every step of the production process. GST, which is applicable nationwide in India, can also be defined as a consumption tax based on the destination of the product or service.

Businesses exceeding Rs 20 lakhs in annual sales are required to pay GST. However, the maximum limit for northeastern and special category states is capped at Rs 10 lakhs. Those companies that are engaged in interstate commerce need to pay GST.

GST Portal.

The GST Portal was created for taxpayers and other stakeholders. This portal is specially used to file complaints. They have the option to file a complaint through this portal regarding any issues faced by them. They prefer to use the GST portal rather than emailing the Helpdesk. The design allows users to describe problems they encounter and upload screenshots of the pages where the issue occurred. Here, any type of grievance regarding GST is addressed quickly.

Why it is important to update mobile number in GST Portal?

Having a GST is crucial, and your mobile number plays a significant role in it. The GST office sends updates to either your mobile number or email ID. Sometimes, your SIM card does not work properly or your mobile phone is stolen, and in such a situation, you need a new SIM card. You need to change the mobile number on the GST portal, which is not a difficult work.

It is necessary to have the accurate mobile number and email ID on the GST portal, as they are used for verification and communication purposes. The designated representative gets OTPs, confirmations, notifications, and other communications through the provided phone number and email address. Therefore, in case of any changes to the mobile number or email ID, the taxpayer must immediately update them on the GST portal. If it is not done timely, the taxpayer may face problems when trying to use the GST portal and following the GST regulations.

When the change in mobile number becomes necessary?

Updating contact information may be necessary for reasons like new business ownership, altered contact details, or change in authorised personnel.

• Transfer of business ownership: When the business is handed over to a different individual or organisation, the new owner may wish to revise their contact information on the GST portal.
• Change in mobile number: If the authorised signatory’s mobile number or email ID is changed, they should update their information on the GST portal to continue receiving OTPs and notifications.
• Change in authorised signatory: If a business has multiple authorised signatories and the main one is replaced, the new signatory may have to update their contact information on the GST portal.

Process to change mobile number on GST Portal.

The process of updating the mobile number or email address on the GST portal is very simple. Changing these details can be done in two ways, which depends upon the number of authorised signatories of the business.

There is only one person who is authorised to sign:

• Access the GST portal using your credentials and then go to the option ‘Services’. Under the option of Services, open the option of ‘Registration’. Then ‘Amendment of Registration Non-core Fields’.
• Select the ‘Promoter/Partner’ option. Here you will see the authorized signatory’s name whose mobile number you want to update. Beside the name, you will find an option of ‘Action’. Then go to the ‘Edit’ option.
• Modify the mobile number or email address of the authorised signatory, as needed. Press the ‘Save’ button.
• An OTP will be sent to the new mobile number and new email address that you have provided. Input the OTP. The changed number or e-mail address will be displayed.
• Then go to the ‘Verification’ tab. As you have filled in the necessary details, check the declaration box and fill out the form, entering the required details.
• Then an OTP will be sent to the new mobile number, which is to be entered for the verification process.
• After submitting the OTP, a confirmation message will be sent to you containing the ARN number for tracking the application status.
• When you get a notification that reads ‘Changes Approved’, it indicates that the phone number and email address have been successfully changed.

The Authorized signatory is different from the promotor.

• First of all, login to the GST portal and then go to the ‘Services’ option. Then under the Services option, go to ‘Registration’, and then ‘Amendment of Registration Non-core Fields.’
• Then go to the designated signatory section. Press the ‘Create’ button.
• Input the information of the new approved signatory whose email and phone number you want to utilize. Press the ‘Save’ button.
• Navigate to the ‘Verification’ section. As you have provided the necessary details, mark the declaration box, and submit the form.
• After 15 minutes, open the GST portal by logging in. Then go to the option of ‘Services’. Under this option there is an option of ‘Registration’. Open this option, then go to ‘Edit Registration Non-core Fields’.
• Proceed to the ‘Authorised Signatory’ section and remove the prior authorised signatory as the main authorised signatory.
• Choose a different authorised signer to be the main authorised signer. Verify that the phone number and email address given are accurate. A one-time password will be sent for verification.
• involves finalising the verification process, following the instructions provided in step 5.
• After submitting the application, you will get a confirmation message including the ARN number for tracking the application status. When you get a notification stating ‘Changes Approved’, it indicates that the phone number and email address have been successfully changed.

Wrapping up.

The GST department uses your mobile number and email address as the main communication methods. As soon as a change occurs, make sure to promptly revise this information in your profile. This guarantees you get essential notifications, like reminders for submitting returns, information on tax regulations, and other important messages.

FAQs.